Data Protection Policy

Dd99 Privacy Policy — Your data is secure

Dd99 takes your personal information very seriously. In this Privacy Policy, we clearly outline what data we collect, how we use it, and how we keep it secure.

Last Updated: January 2026
Fully in Bengali
Our Commitment
  • Your information is never sold
  • 256-Bit SSL Encryption is used
  • Right to request data deletion at any time

1Introduction & Applicability

Dd99 (https://dd99.onl) is a trusted online gaming platform for players in Bangladesh. Keeping your personal information safe while you use our services is our highest responsibility. This Privacy Policy applies to all dd99 services, websites, mobile applications, and associated platforms.

Our Privacy Policy has been drawn up in accordance with international data protection standards. By using dd99, you are considered to have accepted the terms of this policy. We therefore encourage you to read this Privacy Policy carefully before joining the platform.

Good to Know

This policy applies only to dd99's own platform. Third-party game providers and payment services may have their own separate privacy policies.

2What Information Is Collected

Dd99 only collects information that is necessary — we never ask for anything beyond what is needed. The types of information we collect include:

Data Types Example Collection Date
Contact Information Name, date of birth, nationality At Registration
Contact Information Email, Mobile Number During Registration & Verification
Proof of Identity NID, Passport, Driving License For KYC Verification
Financial Information Mobile Banking/Nagad number, USDT wallet At the Time of Payment
Usage Data Game history, bet records While Using the Platform
Device Information IP Address, Browser, OS Automatically

Please note: dd99 will never ask for your bank PIN, OTP, or full card number. Anyone requesting this information is not a dd99 representative.

3How Your Information Is Used

Your information is used solely for the purposes listed below. dd99 will never sell your personal data to advertisers under any circumstances.

  • Account Management: For account registration, login verification, and account security.
  • Identity Verification (KYC): For fraud prevention and age verification.
  • Payment Processing: To process deposits and withdrawals.
  • Customer Service: For issue resolution and customer support.
  • Promotional Communications: Only to inform you of offers and bonuses, with your consent.
  • Legal Obligations: To comply with anti-money laundering regulations and regulatory authority directives.
  • Platform Improvement: For analytics purposes to improve the user experience.
  • Security Assurance: To prevent suspicious transactions and unauthorized account access.
Your choices matter

If you no longer wish to receive promotional emails or SMS, you can opt out at any time through your account settings. Essential service-related messages may still be sent.

4Sharing Data with Third Parties

Dd99 does not sell or rent your personal information to any third party. However, there are certain situations where sharing information is necessary to operate our services:

  • Payment Processors: Only the information necessary to process transactions via Mobile Banking, Nagad, Rocket, or USDT gateways.
  • Game Provider: Limited data shared with providers such as Pragmatic Play, PG Soft, and Evolution Gaming solely for game operation purposes.
  • Law Enforcement: To relevant authorities in response to a court order or legal requirement.
  • Regulatory Authority: For audits and reviews as directed by dd99's licensing authority.
  • Cybersecurity Partner: For fraud detection and account security — encrypted data only.

In each of the above cases, third parties operate under a strict data protection agreement with dd99 and are not permitted to use the information for their own purposes.

6Data Protection Measures

Dd99 uses industry-leading technology to protect your personal and financial information. Our security framework operates across multiple layers:

  • 256-Bit SSL/TLS Encryption: All data transfers between the website and app are encrypted.
  • Two-Factor Authentication (2FA): An additional layer of security for account login and withdrawals.
  • Firewall & DDoS Protection: Servers and databases are protected against cyberattacks.
  • Encrypted Database: All stored data is kept in an encrypted state at all times.
  • Regular Security Audits: Regular vulnerability testing conducted by third-party experts.
  • Staff Training: All dd99 team members are trained in data management practices.
Stay vigilant too

Dd99 will never ask for your password or OTP via email or phone. If anyone requests this information, it is a scam — please report it to our support team immediately.

7Your Data Rights

Every dd99 user holds the following rights over their personal information:

Right to Access

You can find out what information dd99 holds about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

Right to Restrict Processing

Request to restrict the use of your data for specific purposes.

Right to Data Portability

Request an export of your information in a structured format.

Right to Object

Right to object to your data being used for marketing or profiling purposes.

To exercise any of these rights, please contact the dd99 support team. We will respond within 30 business days of receiving your request. Some information may be required by law to be retained for a specified period.

8Protection of Minors

Dd99's services are for users aged 18 and above only. We do not knowingly collect information from minors.

  • Age is verified at registration. KYC documents may be requested in cases where additional verification is needed.
  • Any account created by a person under 18 will be closed immediately.
  • Parents are advised to use parental control software on devices accessible to children.

If you become aware that a minor has created an account on dd99, please notify our support team. We will take prompt action.

9Privacy Policy Updates

Dd99 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you through the following methods:

  • A notice will be sent to your registered email address.
  • A notice will be displayed on the dd99 website homepage.
  • The "Last Updated" date at the top of this page will be revised.

Continued use of dd99 after any changes to the policy will be considered acceptance of the updated terms. It is a good habit to review this page after each login.

To Receive Notifications

Keep a valid email address in your account settings so you receive policy change notifications on time.

10Contact Us

For any questions, complaints, or requests regarding the Privacy Policy, please reach out to the dd99 support team. Our data protection team is always here to help.

Email Support

[email protected]
Response Time: Within 24 hours

Live Chat

Live chat available directly on the website and app.
Available 24/7

Our Commitment

Why dd99 Privacy Policy Trustworthiness

256-Bit SSL Encryption

Every transaction on dd99 is secured with bank-grade SSL encryption. No third party can ever access your data.

Your Data Is Never Sold

Dd99 does not sell or rent your personal information to any advertiser or third party. This is a core commitment we stand by.

Licensed & Regulated

Dd99 operates under an international gaming license. We comply strictly with data protection guidelines set by our regulatory authorities.

In your control

You can request to view, correct, or delete your data at any time. Your privacy controls are entirely in your hands.

Regular Security Audits

Third-party cybersecurity experts regularly audit dd99's systems. Any vulnerabilities identified are addressed promptly.

Fully in Bengali

Dd99 believes you make better decisions when you understand information in your own language. That is why our Privacy Policy is written entirely in Bengali.

FAQ

Privacy Policy FAQ

Never. dd99 does not sell or rent your personal data to any advertisers or third parties. Limited information is shared only with partners necessary for service delivery, and they are all bound by strict confidentiality agreements.

If you request account closure, dd99 will delete most of your personal information. However, certain financial transaction records may be retained for a set period (typically 5 years) due to legal obligations.

dd99 does not track your GPS location directly. However, your IP address is recorded at login for security purposes. This helps detect fraudulent access and keeps your account protected.

You can turn off promotional communications by going to the "Notifications" section in your account settings, or by clicking the "Unsubscribe" link at the bottom of any promotional email. Essential service-related messages may still be sent.

Data for active accounts is retained for the duration of use. After account closure, most data is deleted within 90 days. However, financial transaction records may be retained for up to 5 years as required by law.
Get Started Now

Your information is safe,
Join dd99 Today

Your privacy is fully protected at dd99. Register on our trusted platform and enjoy your welcome bonus.

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